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Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 14 calendar days after receiving your purchase.
- You have 14 calendar days to return an item from the date you received it.
- Returns include only items that have been purchased directly from the Hans website.
- Please ensure that the item you are returning is repackaged with all elements.
- Credit can only be refunded on the credit card that was used to place the original purchase.
Ship your item back to Hans
Return products to:
Aharonovich 16, Rishon Lezion, Israel 7520416
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Terms and Conditions.